Effective Date: 15 February 2026
Last Updated: 15 February 2026
At Brand de Zeus, we are committed to providing a secure, transparent, and seamless payment experience. This Payment Policy outlines the terms governing payments made through our online boutique and private consultations.
By placing an order with Brand de Zeus, you acknowledge and agree to the termsset out below.
1. Accepted Payment Methods
We accept secure payments through trusted payment providers, including major international debit and credit cards.
Accepted payment methods may include:
- Visa
- Mastercard
- American Express (where available)
- Apple Pay (where available)
- Google Pay (where available)
- Other secure payment methods displayed at checkout.
All payments are processed through encrypted, PCI-compliant payment gateways to ensure the highest level of security.
2. Currency
Product prices are displayed in the currency selected on our website.
Where applicable, your card issuer or financial institution may apply exchange rates or international transaction fees. These charges are determined by your financial institution and are not controlled by Brand de Zeus.
3. Ready-to-Wear Orders
Full payment is required at the time of purchase for all ready-to-wear garments, footwear, leather goods, and accessories unless otherwise stated.
Orders will only be processed once payment has been successfully received and verified.
4. Bespoke & Custom Orders
Our bespoke and made-to-order garments are individually crafted to each client’s unique specifications.
To commence production:
An 80% non-refundable deposit is required before production begins. The remaining 20% balance becomes payable once production has been completed and before your order is dispatched.
Production will not commence until the required deposit has been received. Completed bespoke orders will only be shipped after the outstanding balance has been paid in full.
As each bespoke piece is individually created, production begins immediately after your order is confirmed.
5. Payment Verification
For your protection and ours, Brand de Zeus reserves the right to perform payment verification and fraud prevention checks before processing an order.
Where additional verification is required, our Client Services team may contact you to request supporting information before your order proceeds.
6. Taxes & Duties
Prices displayed on our website may or may not include applicable taxes, depending on your shipping destination.
International orders may be subject to:
- Import duties
- Customs charges
- Local taxes
- Clearance fees
These charges are determined by your local customs authority and remain the responsibility of the customer unless otherwise stated.
7. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation by email.
This confirmation acknowledges receipt of your order but does not constitute acceptance of the order. Brand de Zeus reserves the right to decline or cancel an order where necessary, including in cases of pricing errors, product availability, suspected fraud, or other exceptional circumstances.
If payment has already been received for a cancelled order, a full refund will be issued where applicable.
8. Failed or Declined Payments
If your payment is declined, you may:
- Verify your payment details.
- Contact your bank or card issuer.
- Try an alternative payment method.
- Contact our Client Services team for assistance.
Orders will not be processed until payment has been successfully authorised.
9. Refunds
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times vary depending on your payment provider and financial institution and may take between 5–10 business days after approval.
Please refer to our Returns & Refund Policy for detailed eligibility requirements.
10. Pricing Accuracy
While every effort is made to ensure pricing accuracy, Brand de Zeus reserves the right to correct any pricing or typographical errors.
If an incorrect price has been displayed after an order has been placed, we will contact you before processing the order to provide the option to proceed at the correct price or cancel the order.
11. Fraud Prevention
To protect our clients and our business, Brand de Zeus actively monitors transactions for suspicious or fraudulent activity.
We reserve the right to:
- Cancel suspicious orders.
- Request identity verification.
- Refuse transactions that cannot be verified.
- Report fraudulent activity to the appropriate authorities where required.
12. Secure Payments
Your security is important to us.
All payment transactions are processed using secure SSL encryption and PCI compliant payment technology.
Brand de Zeus does not store your complete debit or credit card information on our servers.
13. Contact Us
If you have any questions regarding payments or require assistance with an order, please contact our Client Services team.
Brand de Zeus FZE LLC
Email: info@branddezeus.com
United Arab Emirates 26th Floor, Amber Gem Tower Ajman, United Arab Emirates
Nigeria 1B Kayode Otitoju Street Lekki Phase 1 Lagos, Nigeria
Our Commitment
Every Brand de Zeus creation represents time, craftsmanship, and uncompromising attention to detail. Our payment process is designed to provide clarity, security, and confidence, ensuring a seamless experience from the moment you place your order until your finished piece is delivered.
Made for a God.